PRIVACY POLICY AND COOKIES NOTICE

This Privacy Policy and Cookies Notice (“Policy”) explains how Motor Kenya Dot com, accessible via www.motorkenya.com (“Platform”, “we”, “us”, or “our”), collects, uses, processes, and protects personal data in accordance with the Data Protection Act, 2019 and other applicable laws.

By accessing or using the Platform, you consent to the practices described in this Policy.

1. DEFINITIONS

“Personal Data” means any information relating to an identified or identifiable natural person.

“Data Subject” means a user, dealer, or visitor whose data is processed.

“Processing” includes collection, storage, use, disclosure, or deletion of data.

2. DATA WE COLLECT

We may collect and process the following categories of Personal Data:

2.1 Information You Provide

Include; Full name, Phone number, Email address & National ID / Business registration details (for dealers)

2.2 Transaction & Listing Data

Vehicle details and listing content

Pricing and transaction-related communications

2.3 Technical Data

IP address, Device type and browser, Location data (where permitted), Log files and usage data

2.4 Cookies & Tracking Data

Session identifiers

Preferences and interaction behavior

3. PURPOSE OF DATA PROCESSING

We process Personal Data for the following lawful purposes:

  • - To create and manage user and dealer accounts
  • - To facilitate vehicle listings and transactions
  • - To communicate with users (including customer support)
  • - To improve Platform performance and user experience
  • - To comply with legal and regulatory obligations
  • - To detect, prevent, and investigate fraud or unlawful activity

4. LEGAL BASIS FOR PROCESSING

We process Personal Data based on:
- User consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests, provided such interests do not override user rights

5. DATA SHARING AND DISCLOSURE

We may share Personal Data with:
- Service providers (hosting, payment processors, analytics providers)
- Regulatory authorities or law enforcement where required by law

We do not sell personal data to third parties.

6. DATA RETENTION

Personal Data shall be retained only for as long as necessary to:
- Fulfil the purposes outlined in this Policy
- Comply with legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements

6. DATA SECURITY

We implement appropriate technical and organizational measures to safeguard Personal Data, including:
- Secure servers and encryption protocols
- Access control and authentication measures
- Regular monitoring for vulnerabilities

However, no system is completely secure, and users acknowledge inherent risks in online data transmission.

8. YOUR RIGHTS (DATA SUBJECT RIGHTS)

Under the Data Protection Act, 2019, you have the right to:
- Access your Personal Data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC), Kenya
- Requests may be submitted via our official contact channels.

9. INTERNATIONAL DATA TRANSFERS

Where Personal Data is transferred outside Kenya, we shall ensure appropriate safeguards are in place to protect such data in accordance with applicable law:

10. COOKIES NOTICE

10.1 What Are Cookies

Cookies are small text files stored on your device to enhance user experience and analyze Platform performance.

10.2 Types of Cookies We Use

Essential Cookies – Necessary for core functionality (e.g., login sessions)

Performance Cookies – Help us understand how users interact with the Platform

Functional Cookies – Remember user preferences

Analytics Cookies – Track usage trends and improve services

10.3 Managing Cookies

Users may:
- Accept or reject cookies through browser settings
- Delete cookies at any time
- Disable tracking features (note: this may affect functionality)

11. THIRD-PARTY LINKS

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.

12. CHILDREN’S PRIVACY

The Platform is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from minors.

13. POLICY UPDATES

We reserve the right to update this Policy from time to time. Updates shall be posted on the Platform with a revised effective date.

14. CONTACT INFORMATION

For any privacy-related inquiries or requests, please contact

Motor Kenya Dot com
Website: www.motorkenya.com
Email: info@motorkenya.com

15. CONSENT

By using the Platform, you acknowledge and agree to this Privacy Policy and Cookies Notice.